Refund policy

Any items that are unused and in its original condition can be returned to us within 14 days in the form of store credit with no expiry date, or exchanged for another product.

At present, we are do not cover shipping costs for returns and exchange. Should you wish to make an exchange, a separate invoice will be sent to you for shipping charges. Upon payment, the exchange will be made.

For returns, drop us an email at hello@jojoyarns.com with your order number and mail it back to:

451 Race Course Road, Singapore 218695